
National Coalition of State Rehabilitation Councils, INC.
“Todd transforms complex communication concepts into practical, actionable strategies while creating an engaging and genuinely inclusive learning experience.”
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Todd Tolson delivered an outstanding presentation, Putting Faces to the Work: How SRCs Can Use Social Media to Strengthen Engagement, Communication, and Strategic Impact, for the National Coalition of State Rehabilitation Councils (NCSRC).
From the opening interactive icebreaker to the practical tools and real-world examples, Todd created an engaging learning experience that challenged participants to think differently about communication, stakeholder engagement, and advocacy. Rather than simply discussing social media platforms, he demonstrated that meaningful engagement begins with building relationships, fostering trust, and understanding people before making “the ask.”
One aspect that truly distinguished Todd’s presentation was his intentional commitment to accessibility. Recognizing that members of the audience were blind or visually impaired, he thoughtfully described the images and graphics displayed on each slide. He took the time to ensure every participant could fully engage with the content, demonstrating genuine respect, inclusion, and awareness. It was evident that Todd knew his audience and cared about making everyone feel included in the learning experience.
Todd also simplified complex communication concepts into practical, actionable strategies that State Rehabilitation Councils can immediately apply. Through storytelling, data, and examples from the Maryland State Rehabilitation Council, he illustrated how intentional communication can strengthen stakeholder relationships, increase community engagement, and amplify the impact of our councils.
Todd’s dynamic presentation style, authentic passion, and commitment to inclusive engagement resonated with attendees. Conference evaluations reflected overwhelmingly positive feedback, with participants rating the session as either “Satisfied” or “Very Satisfied.”
— National Coalition of State Rehabilitation Councils (NCSRC)





